Evergreen Life Services is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status.

Position Description: Service Coordinator
FSLA Classification: non-exempt
Reports To: Executive Director

Job Summary
Responsible for providing appropriate office managerial, bookkeeping, clerical, and program support for the Division.

Essential Job Functions

Maintain PASSE requirements
Prepare and maintain office correspondences and reports (i.e. employment, accounting, client information, etc.) in accordance with policy and procedures
Maintain the office in an environment conducive to work
- Answer phones; purchase supplies; process all incoming and outgoing mail/shipments
- Ensure office equipment is in working order and request replacement as needed
Code and submit accounts payable bills as required
Ensure that training courses both Evergreen-specific and state-specific are available, conducted, and documented appropriately.
Schedule the appropriate trainers for all training required. Conduct training directly if needed.
Assist with the orientation process for new employees
Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.
Assist with all administrative duties for the Division as required (i.e. Human Resources, Finance, etc.).
Complete new hire packets (including all insurance forms), workers' compensation reports, vehicle accident reports, and unemployment claim information and forward them to the Home Office for processing withinthe required time frame
Conduct reference checks of applicants.
Explain company benefits to employees and when necessary seek additional clarification.
Maintain employee files and ensure confidentiality.
Verify and maintain all employee driver’s licenses and auto insurance information.
Complete all PCNs and required documentation for staff changes.
Complete and mail all Medicaid, Medicare, Insurance, V.A. ,and Welfare billing forms and reports as appropriate
Conduct routine environmental audits of each residential area
Maintain Worker's Compensation documentation and related reports (OSHA 300 log)
Establish Representative Payee status for new clients with Social Security and prepare and submit annual payee reports to Social Security
Maintain resident accounts timely; submit patient liability funds and account balances monthly; provide quarterly report to guardians/individuals
Follow/ensure all federal and state guidelines regarding financial accountability
Maintain census billing information as required
Maintain Consultants/Contracts documentation
Act as staff, community, and vendor liaison
Conduct investigations as requested

Physical Requirements

Occasional travel
Constantly moves about to coordinate work
Occasionally moves and positions objects weighing up to 50 pounds
Occasionally exposed to viruses and infectious conditions

Special Requirements

Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best efforts
Must be adaptable and can make decisions
Must have understanding, patience, and tact
Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
Must be able to prioritize work tasks
Must be able to work without close personal supervision

Qualifications/Experience/Job Knowledge

Bachelor's Degree in a related field preferred or 4+ years of experience
Read, write, and follow verbal and written instructions
Working knowledge of computers
Experience working in the field of intellectual and developmental disabilities
Attention to detail

Employment Variables

Some evening and weekend work may be required to meet the needs of the division. Will be in constant contact with staff, consumers, their families, and other support agencies.
Must have a good driving record with no more than three (3) insurance points.

Compensation: $19.00 per hour

Evergreen Life Services

I want more than just a job.
I want to make a difference in people’s lives.
I want to make a difference in my community.

We want to make a difference too. Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Sometimes that reward is a smile or a song from a resident, sometimes it’s the reward of knowing you helped a resident to learn daily life skills, like setting a table or preparing a meal. It could be watching a resident make beautiful artwork in one of our studios. Every day you will have opportunities to help those with intellectual or physical disabilities feel that they are a part of a community that cares.

Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team.

We have nearly 2000 employees and more than 1100 individuals served in seven states, including Louisiana, Texas, Arkansas, Oklahoma, Kentucky, Tennessee, and Florida.

If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team, because at Evergreen, everyone matters.

Evergreen, in it's mission is to serve, provide for and champion individuals with intellectual and developmental disabilities, is looking for qualified, caring individuals to work with us.