Evergreen Life Services

Program Supervisor


CENLA- Alexandria


Full Time

Position Description: Program Supervisor 
Reports To: Executive Director  
FSLA Classification: Exempt
Created: December 30, 2013 
Revised: January 27, 2021

Essential Job Functions

  • Maintain caseload as assigned.
  • Develop, prepare, and monitor individual support plans according to the guidelines of the appropriate federal and/or state agency (ies).
  • Coordinate and arrange appointments, meetings, and other administrative matters on behalf of individuals served.
  • Assist in a supportive role for the individual served and his/her family and work with the appropriate agency on behalf of the assigned individual served.
  • Coordinate interviews with prospective individuals and their families and complete appropriate admission paperwork. Additionally, process discharges as needed.
  • Conduct unannounced visits as needed.
  • Ensure all paperwork is complete, accurate, and submitted by the appropriate due date(s).
  • Assist the Executive Director or designee in the expansion of current programs and supports and with the development of new services/supports.
  • Work with the Executive Director in promoting community acceptance and support through participation in community activities or liaison efforts with other agencies or entities.
  • Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance and general corporate oversight. Ensure quality of services for all programs.
  • Assist with specialized training of staff members as required.
  • Oversee and monitor the work of assigned staff as requested by the Executive Director or designee.
  • Provide technical assistance to administrative staff
  • Monitor timesheets, mileage sheets, and daily schedules of administrative staff.
  • Assist in homes as needed to ensure staff coverage at all times. 
Qualifications/Experience/Job Knowledge

  • State-required educational requirements.  Bachelor’s degree required.
  • At least one year of experience working in the field of ID/DD. 
  • Must have a working knowledge of matching specific supports and interventions to the unique. needs of the people in the home.
  • Must have a working knowledge of person-centeredness.
  • Working knowledge of computers and aptitude to learn new computer skills and techniques. 
Physical Requirements

  • Occasionally travels
  • Constantly moves about to coordinate work
  • Regularly works in fast pace environment with multiple task deadlines
  • Regularly moves and positions objects weighing up to 50 pounds 
  • Occasionally exposed to viruses and infectious conditions
  • Constantly alert and observant during working hours
Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform essential functions.

Supervisory Requirements

  • Will supervise
Special Requirements

  • Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts
  • Must be adaptable and have the ability to make decisions 
  • May be required to attend seminars or job-related training courses
  • Must have understanding, patience, and tact in dealing with individuals served, their families or advocates and other agencies involved in providing support for individual(s) served
  • Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
  • Must be able to prioritize work tasks 
  • Must be able to work without close personal supervision 
Employment Variables 

Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. May be asked to work some evenings, and weekends when required and handle on-call emergencies. 

Working Environment

May be required to work in a variety of settings and environments both indoors and outdoors. 

Company Website: evergreenls.org

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