Evergreen Life Services

Program Supervisior


NWLA- Bossier City


Full Time

Evergreen is an equal opportunity employer.  We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. 

Our mission is to serve, provide for, and champion individuals with disabilities.
 Evergreen Life Services (ELS) is a charitable, non-profit organization that provides a full range of professional services to people with intellectual and developmental disabilities (IDD). Founded in the 1950s, today we are proud to serve more than 1,100 individuals with disabilities in 8 states. 

 Working at Evergreen Life Services isn’t just a job; it’s a rewarding career.  Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team.
If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives.   Every employee is a valuable part of the team because, at Evergreen, everyone matters.  

Evergreen Life Services
Job Description
Position Description:  SIL Program Supervisor
FSLA Classification: Exempt 
Reports To:   Executive Director
Created: January 8, 2014
Revised: April 21, 2021

Job Summary

The  SIL Program  Supervisor will be responsible for the supervision of the SIL direct support staff and must be able to analyze individual(s) served needs and implement Plans of Care.  
Essential Job Functions
  •  Oversee and manage the Waiver Program.
  • Act as liaison between agencies or families admitting individuals into any of the Waiver Programs.
  •  Monitor quality assurance for all Waiver Programs.
  • Collect all necessary documentation for billing.
  • Submit all billing and documentation to the Corporate Office timely and accurately.
  •  Act as contact to all Support Coordination Agencies.
  •  Ensure that Critical Incident Reports are completed as necessary and tracked.
  •  Participate in Human Rights/Quality Assurance Committee meetings with all necessary members.
  • Assist in monitoring budgets for all Waiver Programs and assist in making adjustments where possible.
  •   Maintain current licenses for Waiver Programs and ensure that any and all deficiencies for surveys are answered and corrections are implemented as required.
  •  Assist in the management of individual(s) served checking accounts/financial records.
  • Locate and maintain individual(s) served housing related needs. 
  • Implement Plans of Care on all Waiver Participants.
  •  Ensure that in-service training is provided to all staff on each individual(s) served Plan of Care.
  • Make certain that services provided match those approved in the Plan of Care. 
  •  Maintain effective communication with support coordinators on an ongoing basis for each individual served.
  •  Assist individual(s) served to identify and achieve individual goals.
  • Perform any other duties as instructed by supervisor or Executive Director.
Qualifications/Experience/Job Knowledge

  •  High school graduate or GED, with at least one (1) years’ hands on experience in the intellectual and developmental disabilities field, with some time spent in a supervisory capacity. 
  • Bachelor’s degree in related field preferred.
  • Previous experience in an ICF/MR in a supervisory capacity is highly desirable.
  •  Must have working knowledge of matching specific supports and interventions to the unique needs of the people in the home
  • Must have a working knowledge of person centeredness
  • Working knowledge of Windows 7, Office 2010 applications and aptitude to learn other software programs as required for this position.

Physical Requirements

  • Frequently travels
  • Constantly moves about to coordinate work
  • Regularly works in fast pace environment with multiple task deadlines
  • Regularly moves and positions objects weighing up to 50 pounds 
  • Occasionally exposed to viruses and infectious conditions
  • Constantly alert and observant during working hours
Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

Supervisory Responsibilities:
  • Will supervise

Special Requirements

  • Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individual(s) served and staff in a manner that is conducive to harmony and their best efforts
  •  Must be adaptable and have the ability to make decisions     
  • May be required to attend seminar or job-related training courses
  •  Must have understanding, patience and tact in dealing with individual(s) served, their families or advocates and other agencies involved in providing supports for individual(s) served
  •  Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
  • Must be able to prioritize work tasks 
  •  Must be able to work without close personal supervision 

Employment Variables 
Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. Must pass drug screen and criminal background check. 
Working Environment

General office environment

Company Website: evergreenls.org

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